Technosys accepts C.O.D. orders. (An additional $7.00 will be charged for each C.O.D. order.) For C.O.D. Shipments, we require that a copy of the Cashier's Check or Money Order be faxed to 1-310-398-5500 prior to shipping. Our Sales Representatives are available at 310-398-5500 to provide accurate shipping costs which must be included on orders to any destination. (Sales tax must be included on all orders for shipment within California.)

Purchase Orders are accepted from Corporate, Educational and Government organizations only. A P.O. number should be provided at the time an order is placed to ensure proper billing. Technosys retains title to items being purchased from Technosys until such time as items have been paid for in full by the Purchaser, at which time title passes to Purchaser.

A minimum packaging fee of $10.00 will be charged on all orders. Please note that for any shipment that is refused, a $25.00 fee will be automatically assessed. Technosys cannot be held responsible for late or delayed shipments arising from courier delays.

If an item is not in stock, it will be placed on backorder and shipped when the item becomes available. You may cancel a backorder at any time--prior to shipping--by contacting our Sales Department at 310.398.5500.

The receipt of an electronic order confirmation (fax, email, or other) by Technosys does not automatically constitute either the acceptance of that order by Technosys, nor a confirmation by Technosys of an offer to sell. Acceptance of an order will require confirmation by Technosys, and is dependent upon final availability of product. Technosys reserves the right, without prior notification, to limit order quantities of any product to any customer.

Laser printers, inkjet printers, fax machines, and special order items may only be returned for a replacement and not for a refund. Defective software products may be exchanged for the same title only.
All non-defective product Returns for credit or exchange are subject to a minimum 20% restocking fee, and must be completed within 30 days of the date of invoice.

In order to receive maximum credit, your purchase must be returned with shipping pre-paid. All items must be in "as new" condition: In original packaging and with all warranty cards, manuals and accessories. Any discrepancies could result in a delay or partial forfeiture of your credit.

No Returns will be accepted without an R.M.A. ("Return Merchandise Authorization") number. R.M.A. numbers are valid for ten (10) days after issue. All R.M.A. numbers must appear on the shipping label. The R.M.A number may be written on a separate piece of paper and taped to the box you are returning. Please do not mark the actual box.

To request a R.M.A number, call our Customer Service Dept. at 310.398.5500. An R.M.A. number is good for only one (1) item and must match the product authorized for return..

Return shipments of R.M.A. ("Return Merchandise Authorization") items are done by UPS or FedEx Ground. (Next Day delivery may be requested provided the customer pays the difference in shipment cost charged by the carrier.)